Thursday, June 6, 2013

Three UK experiencing widespread data outage

Three store

Connectivity problems preventing customers from enabling 3G data

British mobile operator Three has confirmed that it's experiencing connectivity issues on its 3G data network. The outage is affecting many of us on the Mobile Nations team, and a quick look at Twitter reveals many other Three subscribers in the same position. Those affected are unable to connect to 3G data, with devices hanging when attempting to connect to the data network. Calls and text capabilities, however, do not seem to be affected.

Three says it's aware of the data issues and is working on a fix --

We're having some issues with our data network this morning. It's being worked on as a priority, sorry for any inconvenience. More to follow.

It's the first widespread outage to affect Three in recent years, but not the first to hit a major UK carrier. A series of high-profile network issues plagued rival network O2 in 2012, and more recently EE offered customers free data as an apology for network issues.

Three (and its customers) will be hoping that its own issues are resolved in short order, and we'll keep you posted with any further developments. Three customers -- are you affected by today's outage. Shout out in the comments!

Source: @ThreeUKSupport

    


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